Integrated Service Centre

This project aims to establish an Integrated Support Centre for Omni channel Support for all government e-services. This remote and onsite unit will offer online service support for the GoRTT and also providing onsite training to citizens.

Benefits to Citizens/Users:

    • Government e-service support
    • Job opportunities
    • Learning and development

Benefits to GoRTT:

    • Increase e-service operational efficiency
    • Improve service delivery and customer satisfaction
    • Increase citizens digital literacy
    • Job creation
    • Increase MDA collaboration through e-service offerings
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