Integrated Service Centre
This project aims to establish an Integrated Support Centre for Omni channel Support for all government e-services. This remote and onsite unit will offer online service support for the GoRTT and also providing onsite training to citizens.
Benefits to Citizens/Users:
- Government e-service support
- Job opportunities
- Learning and development
Benefits to GoRTT:
- Increase e-service operational efficiency
- Improve service delivery and customer satisfaction
- Increase citizens digital literacy
- Job creation
- Increase MDA collaboration through e-service offerings
